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A QUESTION OF SKIN
PROFESSIONAL | SAFE | CONFIDENTIAL
About Us!
With Over 15 years experience in hospitality, salon management, and customer-facing roles, I know what it takes to keep things running smoothly behind the scenes.
​I'm now offering Virtual Assistant Services to business owners who need reliable, flexible support with their day-to-day tasks. ​I understand how busy running a business can be - the admin, the bookings, the emails - it can all get overwhelming.
That's where I step in.
I can help free up your time so you can focus on growing your business. ​
How I Can Help You!
​​​Inbox & Email Management - Responding to inquiries, organising emails, and ensuring no message gets missed.
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Customer Service - Handling queries, follow-ups, and making sure your clients feel valued.
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Appointment & Calendar Scheduling - Keeping your bookings and schedule organised.
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Social Media Support - Creating and scheduling posts, responding to comments/messages, and keeping your online presence active.
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Data Entry & Basic Admin Tasks - Inputting orders, updating spreadsheets, or preparing simple documents.
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Hospitality & Holiday Let Support - Guest communication, booking management, and ensuring smooth check-ins for B&Bs or rentals. ​
My Background
Salon Management ​- Overseeing daily operations, staff coordination, appointment scheduling, and ensuring clients receive exceptional service. ​​
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Hospitality Management - Managing teams, handling bookings, coordinating events, and ensuring high standards of customer experience.
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Self - Employed Creative Business - Owner: Running my own beauty and creative product business, developing a strong understanding of customer service and online platforms.
Why Work With Me?
Reliable & Organised - I pride myself on being efficient, proactive, and keeping things on track.
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Personable & Customer - Focused - Coming from a hospitality and salon background, I know how to build strong relationships and create positive customer experiences.
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Flexible Support - Whether you need a few hours a week or ad-hoc support, I can adapt to your business needs.
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